FAQ

Canada Customers: We do ship our products to Canada, but this option isn't currently online. Please email or call Customer Service at 888-401-1900 for a shipping quote. Read more about our export guidelines.

U.S. Customers: We ship Ground via common carrier, and shipping charges will be automatically added to your order at check out. WA customers are charged sales tax (products + shipping and handling charges).

Our prices for shipping within the continental U.S., Alaska, and Hawaii:

*Orders under $30.00, add $6.00 *Orders under $65.00, add $9.00 *Orders under $125.00, add $12.00 *Orders under $200.00, add $18.00 *Orders over $200.00, add 8% to your order subtotal

Lighting and Hardware: Most lighting is built to order, and ships in 2-3 weeks. Some popular fixtures are stocked, and ship in 1 business day. Hardware ships in 1-2 business days. Email or call Customer Service at 888-401-1900 if you need to know what's currently in stock. If stock or part shortages affect lead times after you've placed your order, we will notify you.

Priority Orders for Lighting and Hardware: For $25 or 25% of your order value, whichever is greater, we will cut the production time on your Custom Fixtures in half (approximately 4-5 business days). Priority Order service does not include upgraded shipping, and is not currently available online. Please email or call Customer Service at 888-401-1900 for rates and details.

Please factor in an additional 2-10 business days for shipping, depending on your distance from our factory in Oregon.